Comprehensive IT management services
unparalleled support
It’s important to ensure that critical IT systems are able to support core business functions, but maintaining IT systems with an in-house IT staff can be costly and hard to keep educated on the latest technologies. Axio’s managed IT services for Dallas-Fort Worth area businesses provide regular management of systems and networks that keep your PCs, servers and networks up and running, minimizing downtime and maximizing productivity. We’ll build the right managed IT service and network maintenance plan for your Dallas-Fort Worth business, to optimize it with the best possible technology solutions without breaking the bank.
REACH OUT TODAYThe Axio Managed IT Approach
IT Strategic Planning | Systems Reliability | User Support | Data Protection
Our services from the beginning are crafted to strategically support YOUR business. No two businesses are the same, so our IT approach can’t be formulaic. Once we uncover the more efficient way to manage your IT, our Dallas-Fort Worth team provides regular management of systems and networks that will keep your PCs, servers and network up and running, minimizing downtime and maximizing productivity. Any issues that emerge have quick responses and solutions. Your employees stay productive and your systems are protected, secure and available when you need them most.
What You Get
Server and PC management
Axio offers comprehensive server and desktop management to proactively update, back up and manage all of your computers and servers remotely. Every aspect of the network is monitored by remote IT support so issues can be detected before causing a problem.
IT strategic planning
Axio’s engineers can help guide your business through the abundance of emerging technologies at your disposal and help plan a strategy that makes the most of your IT budget while addressing current and future technology needs and aligning with your organization’s goals.
Server Backup Solutions
Server crashes can have a catastrophic affect on a business. Our server backup solution uses an easy-to-deploy dedicated local appliance that incorporates local backup, cloud backup, object-level exchange restore, and offers a local and cloud server business continuity option.
Axio Client Portal
We want to be as easy to work with as possible when you hire us for managed IT services in Dallas-Fort Worth or the surrounding areas. With Axio’s client portal, you can schedule visits, submit and track help tickets online, and access upcoming scheduled IT support, client services reports, network diagrams and proposals. It is also used to view financial data such as billing statements, past and current invoices, and payment histories.
Cloud Services
Axio can transition your company to a virtualized server, allowing for reduced hardware costs, increased flexibility of your systems, and additional data security options. With server virtualization, you can reduce the number of servers you have in production, which will save on upgrade and energy costs.
I.T. Support
Even the most stable and monitored IT systems can develop problems that need to be addressed. Axio can remotely access your organization’s systems and initiate remote IT support to address problems as they arise. When remote support isn’t enough, our engineers are available for onsite visits to assess problems and make repairs.
Our manages services include
Help Desk
As companies grow in scale and size, so do support tickets for requests such as password resets or virus/spyware removal, all of which can be resolved with Enterprise Help Desk. These matters quickly become difficult to manage as companies approach enterprise-scale user levels have hundreds of these minor issues eating up valuable internal IT department time. Axio’ Enterprise Help Desk can step up to offer fast and friendly managed IT support services to your Dallas-Fort Worth business, so your internal team can focus their efforts appropriately.
Managed Voice
Axio’s Managed Voice Services reduces the complexity of traditional voice providers. Depending on your business phone system needs, our simplified solution offers two ways businesses can harness the power of VoIP. Whether you choose SIP Trunking or a total solution with Hosted PBX Services, you’ll experience a phone system that comes with a single point of contact and the same best-in-class support you’ve become familiar with from our other IT services. Axio’s Managed Voice is engineered to deliver the highest quality of voice service and cloud-based unified communications.
Mobile Management
With the proliferation of mobile devices, many companies are turning to Bring Your Own Device (BYOD) programs or a hybrid approach that allows employees to use a combination of corporate and personal devices. But securing employee-owned devices and supporting different mobile platforms can create complex issues for IT departments. With AxioTech’s comprehensive platform that includes scalable Mobile Device Management (MDM) features, we can easily deploy and manage an effective mobile strategy.
Security as a service
The service provides regular management of systems and networks that will keep your PCs, servers and network up and running so you minimize downtime and maximize productivity. Any issues that emerge are handled by our Security Operations Center (SOC) and receive quick responses and solutions. Your employees stay productive and your systems are protected, secure and available when you need them most with our managed IT services and support.